SEND - Portal login - New version of SEND portals
Monitoring - Important information about the new version of SEND on March 19.
As communicated earlier, Compello SEND transitioned to Visma Amili SEND on January 1. In light of this, a new branded version of the SEND Dashboard and Portals, including the Transaction Portal, Admin Portal, and Dashboard will be launched March 19th.
Read more here, and how to reset your password.
Mar 19, 2024 - 08:06 CET

About This Site

Her finner du informasjon om våre tjenester, større hendelser og planlagt vedlikehold.
Abonner på oppdateringer, så får du en advarsel hvis tjenester er nede, etc.

SEND, EDI/FMS og RECEIVE tjenestene ble overført til Visma Amili AS 1. januar 2023.
Disse har ny Statusside: https://status.amili.no



Fargeindikasjoner nedenfor markerer brudd på tjenestene.
For å se detaljer, klikk på [+]

Uptime over the past 90 days. View historical uptime.
PROCESS ? Major Outage
90 days ago
99.95 % uptime
Today
PROCESS - Legacy PDF Collector ? Operational
90 days ago
100.0 % uptime
Today
PROCESS - Integrations - REST api ? Major Outage
90 days ago
99.79 % uptime
Today
PROCESS - Process Approve Web ? Operational
90 days ago
100.0 % uptime
Today
PROCESS – Mail Import ? Operational
90 days ago
99.98 % uptime
Today
Process - IntegrationAPI Operational
90 days ago
100.0 % uptime
Today
Other & External ? Operational
90 days ago
99.99 % uptime
Today
Helpdesk ? Operational
90 days ago
99.99 % uptime
Today
Public web page - compello.com ? Operational
90 days ago
100.0 % uptime
Today
Support telefon / Swithcboard / Phone contact Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024
Mail Import: Full stopp i import / Import not working
Resolved - This incident has been resolved.
May 7, 16:39 CEST
Monitoring - Norsk:
Mail import er i gang igjen og ser ut til å være tilbake til normal funksjon.

Kunder som eventuelt fortsatt opplever problemer bes kontakte oss ved å sende en e-post til help@compello.com

English:
The service is now running again and the performance seems to be back to normal.

If any customer is still having issues with Mail Import, please send us an email to help@compello.com

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Med vennlig hilsen / Best regards
PROCESS Operations
May 6, 15:37 CEST
Investigating - Norsk:
Flere kunder opplever nå full stopp på Mail Import tjenesten.
Vi jobber med å feilsøke og oppdaterer så fort det er noe nytt i saken.

English:
Several customers are now experiencing that the Mail Import service is not working.
We are investigating and will post an update when we know more.

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Med vennlig hilsen / Best regards
PROCESS Operations
May 6, 14:16 CEST
Integrasjoner: Behov for omstart av tjeneste, kan føre til noen driftsforstyrrelser
Resolved - This incident has been resolved.
May 7, 16:38 CEST
Monitoring - Norsk:
Pga en kritisk feil hos noen kunder er vi nødt til å gjøre en ny restart av tjenesten for integrasjoner.

Omstarten medfører ikke nedetid på integrasjonene, men kan føre til noen mindre forstyrrelser ved overføringer.

English:
Due to a critical error for some of our customers, we have to do a restart of our integration service.

The restart will not lead to down time, but may cause some disturbances for transactions.

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Med vennlig hilsen / Best regards
PROCESS Operations
May 7, 10:16 CEST
May 6, 2024
Kort stans for integrasjoner kl 16 / Short downtime for integrastions from 16:00 CET
Completed - Norsk:
Omstarten er ferdig.
Vi beklager at dette tok såvidt lengre tid enn estimert.

English:
The restart is completed. We apologize for this taking longer than anticipated.
May 6, 17:30 CEST
Update - Norsk:
Omstarten tar noe lengre tid enn estimert og pågår fortsatt. Vi oppdaterer så fort den er klar.

English:
The restart is taking longer than first estimated. We will update once it is finished.
May 6, 16:17 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 16:00 CEST
Scheduled - Norsk:
For å rette en kritisk feil som påvirker noen av våre kunder må vi gjøre en omstart av vår backend for integrasjoner. Forventet nedetid er ca. 15 minutter.

Vi vil oppdatere så fort tjenesten er oppe igjen.

English:
To correct a critical problem affecting some of our customers, we will have to perform a restart of our integrations backend. Expected down time is about 15 minutes.

We will update here when the service is running again.
May 6, 15:13 CEST
Info vedrørende nettverk / sikkerhet - Information regarding network / security
Resolved - This incident has been resolved.
May 6, 14:14 CEST
Monitoring - Norsk:

Merk: Denne meldingen er til de som administrerer nettverk / sikkerhet hos våre kunder. Link til innlogging for vanlige brukere vil være uendret (https://process.compello.com)

I neste uke (uke 18) vil vi gjøre en oppdatering som medfører at en ny URL, https://process-api.compello.com, legges til i bruk for bakgrunnsprosessering, blant annet ved innlogging.

Kunder som har sikkerhetsinnstillinger som sperrer ukjente URL'er må åpne for denne for å unngå problemer ved innlogging.

English:

Note: This message is meant for network / security administrators. The login URL for normal users will not be changed (https://process.compello.com)

During next week (week number 18), we will do an update implementing a new URL, https://process-api.compello.com, for background processes. The login process (among others) will use the new URL in the background.

Customers with security policies blocking unknown URL's must whitelist this address to avoid problems logging in to the application.


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Med vennlig hilsen / Best regards
PROCESS Operations
Apr 24, 08:55 CEST
May 5, 2024
Mail Import: Forsinkelse ved innlesing / Mail Import: Delays in processing
Resolved - This incident has been resolved.
May 5, 21:59 CEST
Identified - Norsk:
Vi har dessverre hatt heng i dag på tjenesten som importerer fakturaer fra e-post inn i Compello PROCESS.

Vi har gjort en full omstart av tjenesten, og forventer at e-post som ligger i kø blir prossesert rimelig snart.

English:
We have had delays today in importing invoices from email into Compello PROCESS.

A full restart of the service has been done, and we are expecting that email that are waiting to be imported will be handled soon.

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Med vennlig hilsen / Best regards
PROCESS Operations
May 2, 11:53 CEST
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