All Systems Operational

About This Site

Welcome to the Status page for Compello.
Here you will find information of our services, major incidents and planned maintenance.
Feel free to subscribe to updates, you will then get a warning if services are down, etc.

Color indications below marks outage on services.
To see details, click on the [+]

Uptime over the past 90 days. View historical uptime.
Invoice Approval ? Operational
90 days ago
99.99 % uptime
Today
Invoice Approval - Web ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Touch web ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Router ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Processing Email & EHF ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Interpreter ? Operational
90 days ago
99.94 % uptime
Today
Invoice Approval - Integrations - REST api ? Operational
90 days ago
100.0 % uptime
Today
eInvoice/Send ? Operational
90 days ago
99.91 % uptime
Today
Send - eInvoice Portal Login - Compello ID API ? Operational
90 days ago
99.06 % uptime
Today
Send - eInvoice Portal ? Operational
90 days ago
99.99 % uptime
Today
Send - eInvoice API ? Operational
90 days ago
99.96 % uptime
Today
Send - File collector Azure Operational
90 days ago
100.0 % uptime
Today
Send - Access Point ? Operational
90 days ago
99.94 % uptime
Today
Send - Reports API Operational
90 days ago
99.99 % uptime
Today
Send - eInvoice Portal Login - Compello ID ? Operational
90 days ago
100.0 % uptime
Today
Send - FTP - Clientcomputing.no ? Operational
90 days ago
99.97 % uptime
Today
Send - FTP - datatransfer.efaktura.biz ? Operational
90 days ago
99.94 % uptime
Today
Send - FTP - transfer.compello.com ? Operational
90 days ago
99.94 % uptime
Today
Send - Major internal component - Json API ? Operational
90 days ago
100.0 % uptime
Today
Send - Portal API Partner ? Operational
90 days ago
99.91 % uptime
Today
Send - Portal API ? Operational
90 days ago
99.95 % uptime
Today
Send - Puzzle API ? Operational
90 days ago
99.73 % uptime
Today
Send - Starscream (fakturamottagare.gronfaktura.se) ? Operational
90 days ago
99.96 % uptime
Today
Send - VIPPS ? Operational
90 days ago
99.98 % uptime
Today
Send - Validation ? Operational
90 days ago
100.0 % uptime
Today
Send - Bank integration - NETS API ? Operational
90 days ago
100.0 % uptime
Today
Send - efaktura.biz ? Operational
90 days ago
100.0 % uptime
Today
Send - Fjordkraft API ? Operational
90 days ago
99.79 % uptime
Today
Send - Legacy B2B invoicing - ECxgate ? Operational
90 days ago
100.0 % uptime
Today
Send - Processing - invoices ? Operational
90 days ago
99.97 % uptime
Today
Send - SendMail ? Operational
90 days ago
99.98 % uptime
Today
EDI/FMS/ELHUB Operational
90 days ago
99.98 % uptime
Today
EDI Web Operational
90 days ago
99.95 % uptime
Today
Powel API ? Operational
90 days ago
99.99 % uptime
Today
ELHUB - Query ? Operational
90 days ago
99.99 % uptime
Today
Other & External services ? Operational
90 days ago
99.99 % uptime
Today
Helpdesk ? Operational
90 days ago
99.98 % uptime
Today
Vipps - Access Token ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Capture Payment ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Refund Payment ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Payment Details ? Operational
90 days ago
100.0 % uptime
Today
Public web page - compello.com ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
FTP login trouble for accesspoint customers
Resolved - Dear Customer,
This incident is now resolved and all user access to FTP server is available again. We are sorry for the inconvenience.

Best regards,
Compello Customer Service
Nov 5, 10:12 CET
Investigating - Dear Customer,
We are currently experiencing a problem with user access when logging into our FTP servers, and we are working on resolving the problem.

We are sorry for the inconvenience this is causing.

Best regards,
Compello Customer Service
Nov 5, 08:16 CET
Nov 4, 2019
Our servicedesk is currently unavailable/unstable
Resolved - This incident has been resolved.
Nov 4, 12:19 CET
Identified - Dear Customer,
Our servicedesk is currently unstable, and our supplier is working on resolving the issue.
For urgent matters, please call us at 67 10 60 00.

We are sorry for the inconvenience, and hope the issue will be resolved shortly.

Best regards,
Compello Customer Service
Nov 4, 08:55 CET
Nov 4, 11:30 CET
Our servicedesk is currently unavailable
Resolved - This incident has been resolved.
Nov 4, 11:21 CET
Identified - Dear Customer,
Our servicedesk is currently unavailable, and our supplier is working on resolving the issue.
For urgent matters, please call us at 67 10 60 00.

We are sorry for the inconvenience, and hope the issue will be resolved shortly.

Best regards,
Compello Customer Service
Nov 4, 08:55 CET
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019
Importer - Email & EHF - Process approve (Invoice approval)
Resolved - This incident has been resolved.
Nov 1, 14:05 CET
Investigating - Dear Customer,

We are investigating a potential problem and has temporarily stopped our services. We are sorry the inconvenience.

Best regards,
Compello Customer Service
Nov 1, 08:48 CET
Oct 31, 2019
Scheduled Maintenance Windows - Send (eInvoice, Access Point & FMS/EDI)
Completed - The scheduled maintenance has been completed.
Oct 31, 20:50 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 18:00 CET
Scheduled - On Thursday October 31. we will perform system maintenance on our eInvoice environment, including Access Points and FMS/EDI.
This will affect our eInvoice Portal, and APIs connected to the system.
End users will be able to view invoices
Customers will be able to use the eInvoice Portal, though there may be a short a short interruption during the service window.
We will be able to receive new files/invoices during the maintenance window, but processing of the files will be delayed until the maintenance is complete.

Start of maintenance: 1800 CET
Estimated time of completion: 2200 CET

We will notify you once the maintenance is completed.
Oct 29, 10:21 CET
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