All Systems Operational

About This Site

Welcome to the Status page for Compello.
Here you will find information of our services, major incidents and planned maintenance.
Feel free to subscribe to updates, you will then get a warning if services are down, etc.

Color indications below marks outage on services.
To see details, click on the [+]

Uptime over the past 90 days. View historical uptime.
Invoice Approval ? Operational
90 days ago
99.88 % uptime
Today
Invoice Approval - Web ? Operational
90 days ago
99.54 % uptime
Today
Invoice Approval - Touch web ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Router ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Processing Email & EHF ? Operational
90 days ago
100.0 % uptime
Today
eInvoice/Send ? Operational
90 days ago
99.93 % uptime
Today
Send - Compello ID API ? Operational
90 days ago
99.07 % uptime
Today
Send - eInvoice Portal ? Operational
90 days ago
99.99 % uptime
Today
Send - eInvoice API ? Operational
90 days ago
99.95 % uptime
Today
Send - File collector Azure Operational
90 days ago
100.0 % uptime
Today
Send - Access Point ? Operational
90 days ago
99.99 % uptime
Today
Send - Reports API Operational
90 days ago
99.99 % uptime
Today
Send - Compello ID ? Operational
90 days ago
100.0 % uptime
Today
Send - FTP - Clientcomputing.no ? Operational
90 days ago
99.99 % uptime
Today
Send - FTP - datatransfer.efaktura.biz ? Operational
90 days ago
99.99 % uptime
Today
Send - FTP - transfer.compello.com ? Operational
90 days ago
99.99 % uptime
Today
Send - Json API ? Operational
90 days ago
100.0 % uptime
Today
Send - Portal API Partner ? Operational
90 days ago
99.87 % uptime
Today
Send - Portal API ? Operational
90 days ago
99.94 % uptime
Today
Send - Puzzle API ? Operational
90 days ago
99.94 % uptime
Today
Send - Starscream (fakturamottagare.gronfaktura.se) ? Operational
90 days ago
99.98 % uptime
Today
Send - VIPPS ? Operational
90 days ago
99.98 % uptime
Today
Send - Validation ? Operational
90 days ago
100.0 % uptime
Today
Send - NETS API ? Operational
90 days ago
100.0 % uptime
Today
Send - efaktura.biz ? Operational
90 days ago
100.0 % uptime
Today
Send - Fjordkraft API ? Operational
90 days ago
99.79 % uptime
Today
Send - Legacy B2B invoicing - ECxgate ? Operational
90 days ago
100.0 % uptime
Today
Send - Processing - invoices ? Operational
90 days ago
99.97 % uptime
Today
EDI/FMS/ELHUB Operational
90 days ago
99.98 % uptime
Today
EDI Web Operational
90 days ago
99.98 % uptime
Today
Powel API ? Operational
90 days ago
99.99 % uptime
Today
ELHUB - Query ? Operational
90 days ago
99.99 % uptime
Today
Other & External services ? Operational
90 days ago
100.0 % uptime
Today
Helpdesk ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Access Token ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Capture Payment ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Refund Payment ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Payment Details ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Invoice Approval (Process Approve) - Service maintenance Oct 17, 18:00 - Oct 18, 06:00 CEST
On Thursday October 17 from 18:00 CET we will be performing maintenance on our Process Approve (formerly known as Invoice Approval) services.
There will be downtime on the web services during the maintenance.

We will inform you when services are up and running as normal again.

We are sorry for the inconvenience.

Best regards,
Compello Operations
Posted on Oct 15, 09:32 CEST
Past Incidents
Oct 16, 2019
Process approve (invoice approval) Interpreter is currently unavailable
Resolved - Dear Customer,
The Interpreter is now running as normal.

Best regards,
Compello Customer Service
Oct 16, 13:22 CEST
Identified - Process approve (invoice approval) Interpreter is currently unavailable, and we are working to resolve the issue.

We are sorry for any inconvenience.

Best regards,
Compello customer service
Oct 16, 11:13 CEST
Oct 15, 2019
Vipps - Technical issue at Vipps
Resolved - This incident has been resolved.
Oct 15, 09:24 CEST
Identified - We have been informed by Vipps that they have technical issues and are unable to collect invoices from Nets.
As a result, invoices sent to the online bank (eInvoice) are not displayed in the Vipps app. Vipps is working on the issue.

Invoices sent to Vipps appear in the Vipps app and online bank as usual.

We will keep you informed on the progress of Vipps solving the issue.

We are sorry for the inconvenience.

Best regards,
Compello Operations
Oct 14, 10:15 CEST
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Invoice Approval - Delay in import of e-mail and EHF
Resolved - Dear Customer,
The issue with delay in import of e-mail and EHF has been resolved, and all files has been processed.

Best regards,
Compello Customer Service
Oct 11, 14:38 CEST
Update - We are continuing to work on a fix for this issue.
Oct 11, 10:53 CEST
Identified - Dear Customer,

Due to technical issues last night, you may experience delay in import of e-mail and EHF today, for Process Approve (Invoice Approval). We are currently working on processing and importing all files.

We are sorry for the inconvenience.

Best regards,
Compello Customer Service
Oct 11, 10:19 CEST
Oct 10, 2019

No incidents reported.

Oct 9, 2019
Delay in processing - Compello Send
Resolved - Processing is running as normal.
Queued files will be within a few hours.
Oct 9, 17:11 CEST
Identified - We currently have a situation in our production environment where we have halted the processing of invoices.
We have identified the underlying issue, and working on testing a fix.
You will be kept you informed of the situation.

All customer services are operational, but new transaction are currently on hold.

We are keeping all received files and will start processing everything in the queue as soon as the situation is resolved.
Oct 9, 15:23 CEST
Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019
Issue with Daily reports
Resolved - This incident has been resolved, and all daily reports have been delivered.
Best regards, Compello Customer Service
Oct 4, 08:20 CEST
Investigating - There is an issue with the delivery of daily reports, and we are working to resolve the issue.
We are sorry for the inconvenience. Best regards, Compello Customer Service
Oct 3, 15:19 CEST
Oct 2, 2019

No incidents reported.

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