All Systems Operational

About This Site

Welcome to the Status page for Compello.
Here you will find information of our services, major incidents and planned maintenance.
Feel free to subscribe to updates, you will then get a warning if services are down, etc.

Color indications below marks outage on services.
To see details, click on the [+]

Invoice Approval ? Operational
90 days ago
99.95 % uptime
Today
Invoice Approval - Web ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Touch web ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Router ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Processing Email & EHF ? Operational
90 days ago
100.0 % uptime
Today
Invoice Approval - Interpreter ? Operational
90 days ago
99.71 % uptime
Today
Invoice Approval - Integrations - REST api ? Operational
90 days ago
100.0 % uptime
Today
eInvoice/Send ? Operational
90 days ago
99.96 % uptime
Today
Send - eInvoice Portal Login - Compello ID API ? Operational
90 days ago
99.97 % uptime
Today
Send - eInvoice Portal ? Operational
90 days ago
99.99 % uptime
Today
Send - eInvoice API ? Operational
90 days ago
99.96 % uptime
Today
Send - File collector Azure Operational
90 days ago
100.0 % uptime
Today
Send - Access Point ? Operational
90 days ago
99.94 % uptime
Today
Send - Reports API Operational
90 days ago
99.99 % uptime
Today
Send - eInvoice Portal Login - Compello ID ? Operational
90 days ago
99.99 % uptime
Today
Send - FTP - Clientcomputing.no ? Operational
90 days ago
99.97 % uptime
Today
Send - FTP - datatransfer.efaktura.biz ? Operational
90 days ago
99.94 % uptime
Today
Send - FTP - transfer.compello.com ? Operational
90 days ago
99.94 % uptime
Today
Send - Major internal component - Json API ? Operational
90 days ago
99.99 % uptime
Today
Send - Portal API Partner ? Operational
90 days ago
99.87 % uptime
Today
Send - Portal API ? Operational
90 days ago
99.95 % uptime
Today
Send - Puzzle API ? Operational
90 days ago
99.75 % uptime
Today
Send - Starscream (fakturamottagare.gronfaktura.se) ? Operational
90 days ago
99.96 % uptime
Today
Send - VIPPS ? Operational
90 days ago
99.98 % uptime
Today
Send - Validation ? Operational
90 days ago
100.0 % uptime
Today
Send - Bank integration - NETS API ? Operational
90 days ago
100.0 % uptime
Today
Send - efaktura.biz ? Operational
90 days ago
100.0 % uptime
Today
Send - Fjordkraft API ? Operational
90 days ago
99.82 % uptime
Today
Send - Legacy B2B invoicing - ECxgate ? Operational
90 days ago
100.0 % uptime
Today
Send - Processing - invoices ? Operational
90 days ago
99.97 % uptime
Today
Send - SendMail ? Operational
90 days ago
100.0 % uptime
Today
Send - Digipost ? Operational
90 days ago
100.0 % uptime
Today
EDI/FMS/ELHUB Operational
90 days ago
99.99 % uptime
Today
EDI Web Operational
90 days ago
99.97 % uptime
Today
Powel API ? Operational
90 days ago
100.0 % uptime
Today
ELHUB - Query ? Operational
90 days ago
100.0 % uptime
Today
Other & External services ? Operational
90 days ago
99.99 % uptime
Today
Helpdesk ? Operational
90 days ago
99.98 % uptime
Today
Vipps - Access Token ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Capture Payment ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Refund Payment ? Operational
90 days ago
100.0 % uptime
Today
Vipps - Payment Details ? Operational
90 days ago
100.0 % uptime
Today
Public web page - compello.com ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019
Completed - The scheduled maintenance has been completed.
Dec 12, 19:39 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 18:00 CET
Scheduled - As part of our policy to release frequent updates, every 14 days, our Process Approve (Invoice Approval) services will be upgraded Thursday December 12.
The upgrade process starts at 18:00 CET, and should be completed before 20:00 CET.

The solution will be offline and unstable

If you have ideas for improvement or changes, please use the following link:
https://ideas.compello.com/

We will inform you once services are up and running again.

Best regards,
Compello Operations
Dec 11, 11:14 CET
Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Completed - The eInvoice Portal is now up and running again.
Users may have to log in again.

The released fix was to another correct problem related to viewing of Inbound and Outbound invoices in the Portal.
Dec 2, 15:24 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 15:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Dec 2, 14:56 CET
Update - We will be undergoing scheduled maintenance during this time.
Dec 2, 14:56 CET
Scheduled - Unfortunately we need to stop our eInvoice Portal at 12:30 today, to release a fix to an issue.
Fix is to correct problems viewing Inbound and Outbound invoices in the Portal, as some customers and endusers have reported an issue to view these.
User may not be able to login or use the portal for 5-15 minutes.

We deeply regret the issue.

Compello Operations
Dec 2, 14:48 CET
Completed - The eInvoice Portal is now up and running again.
Users may have to log in again.

The released fix was to correct problems viewing Inbound and Outbound invoices in the Portal.
Dec 2, 12:41 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 12:30 CET
Scheduled - Unfortunately we need to stop our eInvoice Portal at 12:30 today, to release a fix to an issue.
User may not be able to login or use the portal for 5-15 minutes.

We deeply regret the issue.

Compello Operations
Dec 2, 12:05 CET
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Resolved - This incident has been resolved.
Nov 29, 17:18 CET
Investigating - We have received information from Vipps that they have an issue with some of their services:

Vipps is experiencing problems with eCommerce Payments, and this affects some users. We are working on resolving the issue, and will send an update as soon as we have new information.

Compello will update information when we get this from Vipps.
You can follow their status directly on the following link:

https://vipps.statuspage.io/incidents/hb2k4rl3k5yt


Compello Operations
Nov 29, 16:17 CET