All Systems Operational

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Her finner du informasjon om våre tjenester, større hendelser og planlagt vedlikehold.
Abonner på oppdateringer, så får du en advarsel hvis tjenester er nede, etc.

SEND, EDI/FMS og RECEIVE tjenestene ble overført til Visma Amili AS 1. januar 2024.
Disse har ny Statusside: https://status.amili.no



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PROCESS Operational
90 days ago
99.26 % uptime
Today
PROCESS - Legacy PDF Collector Operational
90 days ago
100.0 % uptime
Today
PROCESS - Integrations - REST api Operational
90 days ago
100.0 % uptime
Today
PROCESS - Process Approve Web Operational
90 days ago
96.32 % uptime
Today
PROCESS – Mail Import Operational
90 days ago
100.0 % uptime
Today
Process - IntegrationAPI Operational
90 days ago
100.0 % uptime
Today
Other & External Operational
90 days ago
100.0 % uptime
Today
Helpdesk Operational
90 days ago
100.0 % uptime
Today
Public web page - compello.com Operational
90 days ago
100.0 % uptime
Today
Support telefon / Swithcboard / Phone contact Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 27, 2026

No incidents reported today.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Resolved - Norsk:
Problemet anses nå som løst.

Et stort antall kunder ble påvirket av en feil som oppstod i en database. Den aktuelle databasen blir overvåket, men i dette tilfellet falt overvåkningsagenten ned, og det ble derfor mer krevende enn normalt å lokalisere feilen.

Vi ser på om vi kan etablere alternative varslingsrutiner for denne type feil i fremtiden.

English:
The issue is now considered resolved.

A large number of customers were affected by a database error. Although the database in question is monitored, the monitoring agent failed in this instance, making it more challenging than usual to locate the fault.

We are looking into establishing alternative alerting routines for this type of error in the future.

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Med vennlig hilsen / Best regards
PROCESS Operations

Apr 23, 16:25 CEST
Identified - Norsk:
Vi har funnet og løst et problem som ser ut til å hjelpe.
Fortsetter å monitorere for å avdekke eventuelle ytterligere problemer.

Overvåkningen indikerer langt bedre responstid de siste minuttene etter endringen.

English:
"We have identified and resolved an issue, which appears to have helped. We are continuing to monitor the situation to uncover any further issues.

Monitoring indicates significantly improved response times over the last few minutes following the change.

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Med vennlig hilsen / Best regards
PROCESS Operations

Apr 23, 15:05 CEST
Investigating - Norsk:
Vi ser at det for øyeblikket er store tregheter. Vi undersøker saken.

English:
We can see there are major performance issues at the moment. We have started investigating.

---
Med vennlig hilsen / Best regards
PROCESS Operations

Apr 23, 13:51 CEST
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Resolved - Norsk:
Feilen skal nå være løst for samtlige kunder.

Om noen fortsatt skulle oppleve problemer - vær vennlig å ta kontakt med oss på help@compello.com

English:
The issue has now been resolved for all customers.

Should you still experience any difficulties, please contact us at help@compello.com.

---
Med vennlig hilsen / Best regards
PROCESS Operations

Apr 16, 16:13 CEST
Monitoring - Norsk:
Feilen er nå rettet for de aller fleste kunder.
Et mindre antall har fortsatt problemer - vi jobber med å løse disse fortløpende.

Merk: Samme rotårsak har også påvirket andre deler av systemet i større eller mindre grad i dag:
- Dokumentimport
- XML-import
- Opprette nye konteringslinjer

Vi beklager dette for alle som har opplevd problemer.

Ny status kommer når problemet er fullstendig løst.

English:
The issue has now been resolved for the vast majority of our customers. A small numbermay still experience difficulties, and we are working to resolve these individually.

Note: The same root cause has also affected other parts of the system to varying degrees today:
- Document import
- XML import
- Creation of new posting lines

We apologize for the inconvenience this has caused.

A final status update will be provided once the issue is completely resolved.

---
Med vennlig hilsen / Best regards
PROCESS Operations

Apr 16, 15:34 CEST
Identified - Norsk:
Vi har funnet det som trolig er feilårsaken og jobber med å rette denne nå.

Ny oppdatering kommer så fort det er noe nytt i saken.

English:
We have identified the likely root cause and are currently working on a fix.

We will provide a further update as soon as there are any new developments.

---
Med vennlig hilsen / Best regards
PROCESS Operations

Apr 16, 14:11 CEST
Investigating - Norsk:
Flere av våre kunder er nå påvirket av et problem med import av dimensjoner som leverandører, valutakoder, mva-koder etc. fra ERP systemet og inn til Compello.

Vi jobber med å finne ut av problemet og vil legge ut en oppdatering så snart det er noe nytt i saken.

English:
Several of our customers are currently affected by an issue regarding the import of dimensions, such as vendors, currency codes, VAT codes, etc. from the ERP system into Compello.

We are currently analyzing the root cause and will provide an update as soon as more information is available

---
Med vennlig hilsen / Best regards
PROCESS Operations

Apr 16, 12:15 CEST
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.