Norsk: Denne saken lukkes da en tvungen oppfriskning av siden (Ctrl + F5) løste problemet for alle vi var i kontakt med.
English: This case is closed because a hard refresh of the page (Ctrl + F5) solved the problem for every customer that contacted us. --- Med vennlig hilsen / Best regards PROCESS Operations
Posted Mar 15, 2024 - 13:55 CET
Update
Norsk: Vi har foreløpig ikke funnet noen konkret feil.
Vi ber alle som har problemer å forsøke å laste inn hele nettsiden på nytt, uten å gå via hurtigminnet/cache i nettleser. Dette gjøres slik: - Gå til innloggingsbildet (https://process.compello.com) - Trykk Ctrl + F5 (gjelder Edge, Chrome og Firefox) - Se om innloggingsbildet nå kommer frem
Om du fortsatt har problemer, vennligst meld fra til vår supportavdeling på help@compello.com
English: We have not yet found any specific errors.
We ask everyone who has problems to try to load the entire website again, without going via the cache/cache in the browser. This is done as follows: - Go to the login screen (https://process.compello.com) - Press Ctrl + F5 (applies to Edge, Chrome and Firefox) - See if the login image now appears
If you still have problems, please contact our support department at help@compello.com
--- Med vennlig hilsen / Best regards PROCESS Operations
Posted Mar 15, 2024 - 09:22 CET
Investigating
Norsk: Flere kunder rapporterer om problemer med innlogging.
Vi undersøker saken og oppdaterer så fort vi vet noe mer.
English: Several customers have reported login issues.
We are investigating an will update you as soon as more information is available.
--- Med vennlig hilsen / Best regards PROCESS Operations
Posted Mar 15, 2024 - 09:09 CET
This incident affected: PROCESS (PROCESS - Process Approve Web).