Løst / Resolved PROCESS: Tregheter ved endring av regnskapsførerstatus / Performance issues when changing posting status

Incident Report for Compello AS

Resolved

Norsk:
Problemet er nå løst. Dette var tilsvarende feil som fredag 8. mars og vi beklager at dette dessverre oppstod igjen.

Dette skyldes en intern glipp, og det burde vært unngått.

English:
The issue has now been solved.
This was the same type of problem as on Friday March 8th, and we apologize for this happening again.

The cause of this is an internal mishap, and it should have been avoided.

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Med vennlig hilsen / Best regards
PROCESS Operations

Posted Mar 12, 2024 - 10:12 CET

Investigating

Norsk:
Vi ser at det igjen tar mye lengre tid enn normalt å endre regnskapsførertstatus på en faktura.

Vi jobber med å undersøke saken.
Oppdatering kommer så fort vi vet noe mer.

English:
Changing posting status on invoices is again taking much longer than usual.

We are investigating the issue and will update as soon as we have more information.

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Med vennlig hilsen / Best regards
PROCESS Operations

Posted Mar 12, 2024 - 09:35 CET

This incident affected: PROCESS (PROCESS - Process Approve Web).