PROCESS: Store tregheter for flere kunder / Performance issues for several customers

Incident Report for Compello AS

Resolved

This incident has been resolved.

Posted Apr 09, 2024 - 09:53 CEST

Monitoring

Norsk:
Vi hadde til dels store tregheter mellom kl 10:30 og 10:55 i dag, noe som skyldtes heng i en sentral komponent.

Komponenten ble restartet og ytelsen skal være tilbake til normalen.

English:
We had in part large delays in our system between 10:30 CET and 10:55 CET today. The performance issue was due to problems with one central component.

After a restart of this component, the performance should now be back to normal.

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Med vennlig hilsen / Best regards
PROCESS Operations

Posted Apr 08, 2024 - 11:17 CEST

This incident affected: PROCESS (PROCESS - Process Approve Web).