All Systems Operational

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Her finner du informasjon om våre tjenester, større hendelser og planlagt vedlikehold.
Abonner på oppdateringer, så får du en advarsel hvis tjenester er nede, etc.

SEND, EDI/FMS og RECEIVE tjenestene ble overført til Visma Amili AS 1. januar 2024.
Disse har ny Statusside: https://status.amili.no



Fargeindikasjoner nedenfor markerer brudd på tjenestene.
For å se detaljer, klikk på [+]

Uptime over the past 90 days. View historical uptime.
PROCESS ? Operational
90 days ago
99.96 % uptime
Today
PROCESS - Legacy PDF Collector ? Operational
90 days ago
100.0 % uptime
Today
PROCESS - Integrations - REST api ? Operational
90 days ago
99.83 % uptime
Today
PROCESS - Process Approve Web ? Operational
90 days ago
100.0 % uptime
Today
PROCESS – Mail Import ? Operational
90 days ago
100.0 % uptime
Today
Process - IntegrationAPI Operational
90 days ago
100.0 % uptime
Today
Other & External ? Operational
90 days ago
99.99 % uptime
Today
Helpdesk ? Operational
90 days ago
99.98 % uptime
Today
Public web page - compello.com ? Operational
90 days ago
100.0 % uptime
Today
Support telefon / Swithcboard / Phone contact Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Løst / Resolved: Tregheter i Compello / Performance Issues in Compello
Resolved - Norsk:
Den nevnte flyttingen av tjenesten gikk noe raskere enn estimert.

Ytelsen er nå tilbake til normalen.

English:
The mentioned relocation of the service went somewhat faster than estimated.

Performance is now back to normal

---
Med vennlig hilsen / Best regards
PROCESS Operations
Sep 5, 10:55 CEST
Identified - Norsk:
Vår feilsøking indikerer at treghetene ikke skyldes en oppdatering eller feil på applikasjonen.
Problemet ser ut til å være på plattformen vi bruker, Microsof Azure.

Vi har satt i gang en endring som vil flytte den berørte tjenesten til en annen del av plattformen.
Dette vil mest sannsynlig rette feilen.

Estimert rettetid er innen 30-60 minutter fra nå.

Vi beklager ulempene for alle våre kunder.

English:
Our troubleshooting indicates that the slowdowns are not due to an update or an error in the application.
The issue seems to be with the platform we use, Microsoft Azure.

We have initiated a change that will move the affected service to another part of the platform. This will most likely fix the issue.

The estimated resolution time is within 30-60 minutes from now.

We apologize for the inconvenience to all our customers


---
Med vennlig hilsen / Best regards
PROCESS Operations
Sep 5, 10:40 CEST
Update - Norsk:
Det er fortsatt tregheter etter omstart. Vi jobber med å finne årsaken til feilen.

Ny oppdatering kommer så snart som mulig.

English:
There are still issues after the restart. We are working to find the cause of the error.

A new update will be provided as soon as possible


---
Med vennlig hilsen / Best regards
PROCESS Operations
Sep 5, 10:20 CEST
Update - Norsk:
Vi tar en omstart av deler av tjenesten på vår plattform. Dette medfører dessverre et par minutter nedetid.

English:
We are restarting parts of the service on our platform. Unfortunately, this will result in a couple of minutes of downtime


---
Med vennlig hilsen / Best regards
PROCESS Operations
Sep 5, 09:59 CEST
Investigating - Norsk:
Vi ser at det er generelle tregheter i Compello. Vi jobber med å feilsøke.

Oppdatering kommer snarest.

English:
We can see general performance issues in the Compello web application.

We are investigating and will give you an update asap .

---
Med vennlig hilsen / Best regards
PROCESS Operations
Sep 5, 09:52 CEST
Tregheter for integrasjoner på CIP plattformen / Performance issues for integrations on the CIP platform
Resolved - This incident has been resolved.
Sep 5, 09:48 CEST
Monitoring - Norsk:
En restart medfører 2-3 minutters nedetid for integrasjonene mens den pågår, men vi ser at denne har hatt en positiv effekt.
Ytelsen ser ut til å være tilbake til normalen.

Vi beklager ulempen av driftsavbruddet for de kunder som ble berørt at dette.

English:
A restart causes 2-3 minutes of downtime for the integrations while it is in progress, but we see that it has had a positive effect.
The performance appears to be back to normal.

We apologize for the inconvenience caused by the service interruption for the customers who were affected.

---
Med vennlig hilsen / Best regards
PROCESS Operations
Sep 4, 11:26 CEST
Investigating - Norsk:
Vi har fått noen rapporter om tregheter i overføringer av bilag og ser at dette gjelder flere kunder på plattformen.

Vi tar en restart av tjensten, og oppdaterer med ny status så fort som mulig.

English:
We have received some reports of delays in transfers and see that this affects several customers on the platform.

We are performing a restart of the service and will update with new status as soon as possible.

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Med vennlig hilsen / Best regards
PROCESS Operations
Sep 4, 11:02 CEST
Sep 4, 2025
Sep 3, 2025

No incidents reported.

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