CIP - Compello Integration Platform er nede / CIP is down
Update - We are continuing to monitor for any further issues.
Apr 03, 2025 - 11:26 CEST
Monitoring - Norsk:
CIP er nå oppe igjen og det ser ut til at fakturaer kan eksporteres som normalt.

Vi følger nøye med på systemet for å verifisere at det nå fungerer som det skal.

English:
CIP is available again, and exporting invoices seem to be working as normal.

We are closely monitoring the system going forward to make sure everything is ok.

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Med vennlig hilsen / Best regards
PROCESS Operations
Apr 03, 2025 - 11:26 CEST
Investigating - Norsk:
Kunder som har integrasjoner via CIP får ikke eksportert fakturaer til ERP systemene.

Vi er i ferd med å undersøke problemet. Oppdaterer her så fort som mulig.

English:
Customers using CIP integrations are not able to eksport invoices to their ERP systems.

We are investigating the problem and will update here as soon as possible.


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Med vennlig hilsen / Best regards
PROCESS Operations
Apr 03, 2025 - 11:00 CEST

About This Site

Her finner du informasjon om våre tjenester, større hendelser og planlagt vedlikehold.
Abonner på oppdateringer, så får du en advarsel hvis tjenester er nede, etc.

SEND, EDI/FMS og RECEIVE tjenestene ble overført til Visma Amili AS 1. januar 2024.
Disse har ny Statusside: https://status.amili.no



Fargeindikasjoner nedenfor markerer brudd på tjenestene.
For å se detaljer, klikk på [+]

Uptime over the past 90 days. View historical uptime.
PROCESS ? Operational
90 days ago
99.99 % uptime
Today
PROCESS - Legacy PDF Collector ? Operational
90 days ago
100.0 % uptime
Today
PROCESS - Integrations - REST api ? Operational
90 days ago
99.99 % uptime
Today
PROCESS - Process Approve Web ? Operational
90 days ago
100.0 % uptime
Today
PROCESS – Mail Import ? Operational
90 days ago
100.0 % uptime
Today
Process - IntegrationAPI Operational
90 days ago
99.98 % uptime
Today
Other & External ? Operational
90 days ago
99.99 % uptime
Today
Helpdesk ? Operational
90 days ago
99.99 % uptime
Today
Public web page - compello.com ? Operational
90 days ago
100.0 % uptime
Today
Support telefon / Swithcboard / Phone contact Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Løst / Resolved: Forsinkelser i import av EHF og Receive fakturaer / Delays in import of Electronic invoices and Receive
Resolved - Norsk:
Alle fakturaene som ble forsinket er nå importert.

Vi er tilbake til normal drift vedrørende fakturaimport.

English:
All the invoices that were queued up have now been imported.

We are back to normal when it comes to invoice import.


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Med vennlig hilsen / Best regards
PROCESS Operations
Apr 3, 11:45 CEST
Monitoring - Norsk:
Vi har hatt problemer med import av fakturaer i går kveld og natt til i dag for flere av våre kunder.

Importen kom i gang igjen ca. kl 07:40 i dag morges, men pga stans i mange timer er det nå noe kø.

Fakturaene som skulle kommet inn i Compello i natt importeres nå fortløpende, men det vil ta noen timer før vi er tilbake til normal status.

English:
We have had problems with invoice import from yesterday evening and through the night for several of our customers.

The affected service was up and running again around 07:40 CET this morning, but due to a stoppage for several hours, there is a queue at the moment.

The invoices that were supposed to be imported into Compello last night are now being imported continuously, but it will be a few hours before we return to the normal status.

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Med vennlig hilsen / Best regards
PROCESS Operations
Apr 3, 07:57 CEST
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Løst / Resolved: Dokumentimport fungerer ikke for kunder med Compello Id / SSO innlogging / Document Import not working for customers with Compello Id /SSO login
Resolved - Norsk:
Feilen er rettet, og brukere skal nå komme inn i Dokumentimport igjen.

Merk:
Hurtigminnet i nettleser kan fortsatt skape problemer. Vi anbefaler en full oppdatering av nettsiden for å omgå dette. Dette gjøres slik:
PC med Chrome / Edge / Firefox: Ctrl + F5
Mac med Safari: Option + Command + E


English:
The issue is resolved and users should be able to access Doc Import again.

Note:
Cache in the web browser may still cause issues. We recommend that users perform a hard refresh of the web page to solve this:
PC with Chrome / Edge / Firefox: Ctrl + F5
Mac with Safari: Option + Command + E
Mar 28, 09:54 CET
Identified - Norsk:
Feilårsaken er funnet og våre utviklere jobber med å rette den. Vi forventer en løsning innen kort tid.

English:
The root cause is found and our developers are working on fixing it. We expect the issue to be resolved quickly.
Mar 28, 09:44 CET
Investigating - Norsk:
Brukere kommer ikke inn i modulen.
Vi jobber med å undersøke feilen.

English:
Users are not able to load the module.
We are investigating.


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Med vennlig hilsen / Best regards
PROCESS Operations
Mar 28, 08:52 CET
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Problemer med tilkobling mot API / Connection issues with API
Resolved - This incident has been resolved.
Mar 26, 09:59 CET
Update - We are continuing to monitor for any further issues.
Mar 21, 11:08 CET
Monitoring - Norsk:
Vi har funnet en feil og rettet denne.

Autentisering mot vårt REST Api skal nå være ok igjen.

English:
We have found an issue and corrected it.

Authentication towards our REST Api should now be working again.


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Med vennlig hilsen / Best regards
PROCESS Operations
Mar 21, 10:46 CET
Investigating - Norsk:
Flere kunder erfarer tilkoblingsproblemer mot vårt API.

Vi har startet feilsøking.

English:
Several customers have reported connection problems towards our API.

We have started troubleshooting.


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Med vennlig hilsen / Best regards
PROCESS Operations
Mar 21, 10:23 CET
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
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